Our Cancellation Policy:

Cancellations and last minute rescheduling affects our therapists and potential clients. For these reasons, we have these policies in place.

To notify our staff of cancellations, or to reschedule an appointment, you may call or text us at (906) 869-0457. If we are unable to answer your call immediately, you may leave a voicemail or send us a text message to notify us of a need to modify you’re appointment.

*CANCELLING OR RESCHEDULING MUST BE DONE 24-HOURS PRIOR TO YOUR SCHEDULED APPOINTMENT*

50% of the value of your booked service may be charged for failure to notify of a cancellation or reschedule within this time frame.

A 24 hour reminder text and email will be sent to the number/email address on file for each appointment. Please let us know promptly if for any reason you cannot make your scheduled time.

For Late Arrivals: A fee will not be charged, but your appointment will end at the previously scheduled time.

For Emergencies: When it comes to emergencies, bad weather, sickness occurring, etc. we understand the need to cancel for your safety and well-being and that of our staff. You will not be charged for cancelling under certain circumstances, but we do appreciate notice of need to cancel as soon as possible. 

We keep a waitlist & if we are able to fill the appointment after a last-minute cancellation or reschedule, you will not be charged a fee.